19. Public Reporting: Necessary Evil or Harmful Fake News?
Public reporting of outcomes aims to improve service quality, but has also harmed patients and doctors alike. Can any good come out of it? Dr. Robert W. Yeh is Associate Professor of Medicine at Harvard Medical School, and Director of the Smith Center for Outcomes Research in Cardiology at the Beth Israel Deaconess Medical Center in Boston. He is an expert on the outcomes of outcome reporting.
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